What do initial weight and additional weight mean?
Some routes charge an initial weight plus additional weight increments. A partial increment is normally rounded up to one full increment. Check each route for its exact billing unit.
Customized shipping service
Container, sea, air, rail, truck, and oversized transportation — customized to your needs.
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Except for GreetBuy proprietary shipping lines, other shipping services are provided by related cooperated logistics providers. Logistics providers have the right to adjust the shipping prices according to the market situation, of course, GreetBuy informs you before having the price adjusted. We are more than happy to negotiate with the logistics providers upon your request.
Understand the billing rules before estimating
Use the estimate to compare available routes and approximate costs. Final billing depends on the warehouse-verified weight, dimensions, item type, and the carrier rules in effect.
What are actual weight and volumetric weight?
Volumetric weight reflects the space a parcel occupies and is usually calculated as length × width × height ÷ a dimensional factor. The greater of actual and volumetric weight is generally chargeable, and the factor varies by route.
What if a parcel exceeds the weight or size limit?
No estimate may appear when one piece exceeds a route limit. You can split the parcel, choose another route, or ask Greetbuy about sea, air, truck, and oversized freight options.
Why do item type and declaration matter?
Item type affects route availability. Select categories accurately. If unsure, send us the product link, ingredients, volume, battery specifications, or intended use before purchasing.
Restricted and prohibited items
These are general guidelines. Acceptance still depends on the destination, carrier, transport mode, and current route rules. Confirm before purchasing or shipping.
Prohibited items
Explosives, flammable goods, illegal drugs, weapons, corrosives, and items prohibited by law or the carrier cannot be shipped.
Liquids, pastes, and cosmetics
Liquids, pastes, cosmetics, and powders usually require a designated sensitive-goods route and may need sealed leak-proof packaging plus ingredient or volume information.
Food
Food acceptance depends on ingredients, packaging, shelf life, and destination rules. Fresh, perishable, meat, and dairy products are usually more strictly restricted.
Medicines and supplements
Acceptance depends on ingredients, quantity, prescription status, and destination import rules. Many routes do not accept these items, so confirmation is required before purchase.
DVDs and optical discs
DVDs, CDs, and other discs may be subject to content, intellectual-property, and customs checks. Confirm the available route and declaration requirements separately.
Batteries and magnetic items
Requirements differ for installed batteries, batteries packed with equipment, standalone batteries, and magnetic goods. Provide battery type, capacity, power rating, and packing method.
What the estimate covers
The displayed amount is generated from your destination, weight, dimensions, item categories, and the route rates available at the time of your search.
Included in the estimate
The selected route’s base international shipping quote. Processing fees or surcharges already listed in the route details are also shown.
Not included
Product cost, China domestic freight, purchasing service fees, and value-added services such as inspection, photography, reinforcement, box removal, or labeling.
May be charged separately
Destination duties, VAT, customs-clearance fees, remote-area surcharges, oversize or overweight fees, special packaging, and temporary fuel or peak-season surcharges.
Final charges are based on warehouse-measured weight and dimensions, the confirmed packing plan, route rates at dispatch, and the carrier’s final invoice.
Shipping estimate FAQ
Is the estimate the final shipping charge?
No. It helps compare routes and budgets. Final charges follow warehouse verification and the route price available when the parcel is dispatched.
Why can the final charge differ from the estimate?
Common reasons include packed weight or dimensions, volumetric billing, a route change caused by item type, and changes to fuel, peak-season, remote-area, oversize, or overweight surcharges.
What if no route is returned?
Check the destination, weight, dimensions, and item categories. If no result remains, adjust the parcel or contact Greetbuy for a customized shipping option.
Can every sensitive item be shipped?
No. Liquids, pastes, food, medicines, batteries, and similar items must be checked against the destination, ingredients, quantity, packing, and carrier rules.
What if my parcel exceeds the route limit?
It may be split into multiple parcels, moved to a cargo route, or shipped by sea, air, or truck. The best option depends on the items and destination.
Does the estimate include duties, VAT, and clearance fees?
Not always. Tax coverage depends on the route and tax-payment method. If not explicitly stated, budget for possible payment by the recipient.
Can different products be consolidated in one parcel?
Usually, but items with different restriction, declaration, or packing requirements may need separate parcels or routes.