Política de privacidad

1. What information will we collect from you?

Usually, you may visit our company online without telling us who you are or providing any of your personal information. However, in order to facilitate you to enjoy our services, you may choose to provide us with the following information in various circumstances.

1) The information provided by you for us. When you register a Greetbuy account, we save the basic information that you provided: your email address and password. If you like, when you use our services, you may provide more of your personal information, including name, gender, photo, birthday, telephone number, country/region, education, and work experience.

2) The operation you performed. When you use our services, we automatically collect some information so that these services can better satisfy your needs. Such information includes:

• Your search history.
• Products/shops you visited.
• Date, time stamp, and your communications with customer service.
• Videos you watched.
• Ads you clicked or tapped.
• Your location.
• Device information.
• IP address and Cookie data.

2. How do we use your information?

We or our partners will use your information to provide and improve services, providing you with websites or mobile applications with personalized experiences, including:

1) To contact you on your account, to reach a contract with you, to provide you with our services, to render your compliance with our legal obligations, to protect your important interests, or to use them in accordance with public interests, so that we can serve you more widely.

2) While safeguarding your rights and freedom, we will use your personal information to pursue our legitimate interests. We have taken measures to strike a balance between our interests and yours.

We always conduct rigorous security checks on SDKs or other similar applications, and require our partners to take strict measures to protect your personal data. To comply with new service requirements and business function changes, we may adjust the third-party SDKs integrated with our app, and disclose the latest information on such SDKs in a timely manner.

The third-party SDKs currently integrated with our app include WeChat SDK for sharing and third-party login, WBShare SDK for Weibo sharing and login, FBShare SDK for Facebook sharing and login, Aurora SDK for order and parcel notifications, and Bugly SDK for collecting application error information. Depending on the function, these SDKs may process device information, network information, identifiers, location information or a list of installed applications under their own privacy policies and development guides.

3) With your consent, we may use your personal information to provide marketing promotions by phone, email, SMS or text message, including coupons, discounts, special offers, service opportunities, articles or services you may like, shopping-cart follow-ups, tracking lists and favorites. We may also provide marketing promotions from other Greetbuy business members or third parties and use sensitive personal information to facilitate certain transactions when you explicitly authorize it.

You have the right to cancel your agreement at any time.

We may use technologies that are deemed as automatic decision making or analysis. We will not use automatic decision-making techniques to make decisions that will have a major impact on you unless the decision is a necessary part of the contract between you and us, and we use such technologies with your consent or as required by the laws.

Please note that we will not share your personal information with any advertisers unless with your consent. We will not seek any personal information from children or incapacitated persons or send them any requests for personal data, without the guardians' permission, knowledge, or presence.

• Providing payment processing and account management, operating, measuring and improving our services, and keeping our service safe, sound and operable.
• Contacting you for your account via emails, phone calls, SMS/text messages, mails and mobile-device push notifications in order to solve account problems, handle disputes, charge fees or amounts in arrears, or take other actions necessary for customer service.
• Detecting, preventing, reducing and investigating fraud, security vulnerabilities, or potential prohibited or illegal activities.
• Exercising our membership contract, this Privacy Policy Notice or other policies, and providing further services as described when the information is collected.
• Improving our services by reviewing information related to pauses or conflicting pages so that we can identify and resolve problems and provide a better experience.
• Customizing, evaluating and improving in-site advertising based on your advertising customization preferences.
• Providing targeted marketing, service updates and promotions based on your communication preferences and as permitted by applicable law.
• Receiving your opinions through surveys or questionnaires and accepting your suggestions or advice.
• Using analytics services to measure visits, click-through rates and promotional effects.
• Measuring seller performance using shipping tracking information provided by sellers, shipping providers or Greetbuy.
• Monitoring and improving information security for our websites and mobile applications.

3. Who do we share your information with?

We will not sell, rent or otherwise disclose your personal information to any third parties for marketing or advertising purposes without your consent. To ensure that we provide you with operational services, comply with our legal obligations, enforce membership contracts, promote our marketing and advertising campaigns, prevent, detect, reduce and investigate fraudulent or illegal activities related to our services, we may share your information with the following parties for the following purposes:

1) Greetbuy-related group companies may use information to provide syndicated content and services, assist in detecting and preventing fraudulent or illegal activities and security vulnerabilities, provide personalized advertising, and improve products, websites, applications, services, tools and marketing communications. They may send marketing communications only when you agree or when permitted by law.

2) Third-party service providers and financial institution partners may receive information needed to render services, process payments, provide personalized advertising, prevent or investigate illegal activities and fraud, collect payments, or provide related financial products. Shipping companies such as DHL, SAL and FBA providers may receive shipping addresses, contact information and tracking data to deliver purchased items and provide shipping-related communications.

3) We may disclose relevant information to law-enforcement organs, public-security organs, judicial organs or other organizations to comply with legal obligations, procedures or requirements; enforce our terms and policies; detect, prevent or solve security, fraudulent or technical issues; or protect the rights, property and safety of us, our users, third parties or the public.

4) If we are merged with or acquired by another company, we may share information with that company according to this Privacy Policy. The new entity will be required to comply with this Privacy Policy when processing your information. If information will be processed for a purpose not stated in this policy, you will be notified in advance.

4. How do we protect your information?

Your personal information will be accessible from and processed on our servers. No matter where your personal information is stored, we are committed to protecting its privacy and integrity. Your personal information will be controlled by our technology and organization and is subject to our policies and procedures, including this Privacy Policy.

We will clearly and comprehensively introduce the future use of information when we collect it. You may provide all or part of the requested information and tell us which purposes you accept or reject. We will respect your wishes and protect the security and quality of information provided through physical and electronic means.

Some countries, regions or organizations may not have strict laws and regulations to protect personal information. Even in those places, we will process your personal information in the manner described in this Privacy Policy.

5. How long will we keep your information?

We will permanently save your personal information once you have successfully registered your Greetbuy account. We may delete your personal information in advance upon your request, but we will retain data where required by our legal obligations.

6. How do you exercise your right regarding your information?

In general, we will ask for your permission to use your personal information when collecting it and may ask for permission before each use upon your request. You may also understand the use of your information through channels such as newspapers and the internet. If you discover unauthorized use, you may contact us by phone or internet so that we can investigate and take protective measures.

For personal information held by us, you may access, modify or delete your data, or restrict or refuse processing, subject to applicable law.

• Access and corrections. You may log in to check, review and update most personal data. Please update information immediately if it changes or is inaccurate.
• Query. Contact us as permitted by applicable national laws when you wish to check whether a charge is involved.
• Limitations and objections. In certain circumstances, you may request that we stop processing personal information other than for storage. Some services and customer support may no longer be available if authorization is withdrawn. We may process information again where there are legitimate legal reasons, such as maintaining legal claims or protecting others.
• Removal. Upon your request, we may close your account and remove personal data from others' view as soon as reasonably possible based on account activities and applicable law.

7. Dispute resolution/how to contact us

You may contact our office at 58, Floor 2, Cross-border E-commerce Park, Beiyuan Street, Yiwu City, Zhejiang Province if you have any questions or complaints regarding this Privacy Policy or our handling of information.

Data controller: Greetbuy.

Product developer: Yiwu Ragnar Digital Technology Co., Ltd.

Email address: service@greetbuy.com.

Your right to file a complaint with the data-protection supervisory agency is not affected.

8. How will we inform you of the revision of policy?

We will post updated policies here and notify our users on the Greetbuy website or mobile application of any significant changes to this Privacy Policy. Please check this page frequently for updates or changes.

By using the Greetbuy website and mobile applications, you accept our rules and policies regarding personal information and expressly consent to our collection, processing, use and storage of personal information in accordance with this Privacy Policy.

You acknowledge that you have read and understood this Privacy Policy.

You will not be able to use the services if you do not agree with this Privacy Policy. You may withdraw your agreement to our use of personal information in accordance with this Privacy Policy if you change your mind in the future.